These Terms govern your access to and use of the Vastrakhoj Website and your purchase of products from Vastrakhoj. By accessing the Website or placing an order, you agree to these Terms. If you do not agree, please do not use the Website.
1. About Vastrakhoj
Vastrakhoj is an ethnic-wear brand offering products such as kurtas and other men's ethnic or occasion wear. Product categories and offerings may change from time to time.
2. Lawful use
You agree to use the Website only for lawful purposes and not to misuse, disrupt, reverse engineer, hack, introduce malware into, or attempt unauthorized access to the Website, its systems or other users' information.
3. Product information
We make reasonable efforts to display product descriptions, sizes, colours, measurements and photographs accurately. Colours may appear different depending on lighting, photography, screen settings and device displays. Minor variations in colour, texture, print, embroidery or finishing may occur due to manufacturing and fabric characteristics.
4. Product availability
All products are subject to availability. We may limit quantities, discontinue products, correct listing errors or refuse or cancel an order where necessary, including where a product was incorrectly priced or shown as available due to a technical or inventory error.
5. Pricing and taxes
Prices will be displayed in the applicable currency and may include or exclude taxes as specifically indicated at checkout. We reserve the right to change prices, offers and promotions before an order is confirmed. The price applicable to a confirmed order will generally be the price shown at checkout, subject to correction of obvious errors and applicable law.
6. Payment
Payment must be completed through the payment methods made available at checkout. Payment may be processed by third-party payment providers. Vastrakhoj does not guarantee uninterrupted availability of any particular payment method.
7. Order acceptance
Submitting an order constitutes a request to purchase. An order confirmation does not necessarily mean the order has been dispatched. We may cancel an order before dispatch in cases such as stock unavailability, pricing or technical errors, suspected fraud or inability to deliver to the provided address, subject to applicable law.
8. Order cancellation
Customers may request cancellation before the order is dispatched. Once an order has been dispatched, cancellation may not be possible. If a cancellation is accepted, any eligible refund will be processed according to the applicable payment method and our refund procedure.
9. Shipping and delivery
Shipping charges, delivery timelines and international shipping conditions are governed by our Shipping Policy. Delivery estimates are estimates and may be affected by courier delays, weather, holidays, strikes, incorrect addresses, remote locations, customs and other circumstances outside our reasonable control.
10. Returns, exchanges and refunds
Returns, one-time size exchanges and refunds are governed exclusively by the Return, Exchange & Refund Policy published on the Website.
11. Intellectual property
The Vastrakhoj name, logo, branding, product photographs, graphics, videos, text, website design and other original content are owned by or licensed to Vastrakhoj and may not be copied, reproduced, modified, distributed or commercially used without prior written permission, except as permitted by law.
12. User content
If you submit reviews, photographs, feedback or other content, you confirm that you have the necessary rights to submit it and that it does not violate any law or third-party rights. Subject to applicable law and your rights, you grant Vastrakhoj permission to use such content for operating, improving and promoting the brand, unless otherwise agreed.
13. Third-party services
The Website may use third-party services such as payment gateways, courier providers, analytics tools, social platforms and other integrations. Your use of those services may also be subject to their terms and policies.
14. Limitation of liability
To the extent permitted by applicable law, Vastrakhoj will not be liable for indirect, incidental, special or consequential losses arising from use of the Website or products. Nothing in these Terms excludes liability that cannot legally be excluded.
15. Force majeure
Vastrakhoj will not be responsible for delays or failures caused by events beyond reasonable control, including natural disasters, severe weather, war, civil unrest, government restrictions, strikes, transportation disruptions, courier failures, customs delays, internet or system outages and similar events.
16. Changes to Terms
We may update these Terms from time to time. Updated Terms will become effective when posted on the Website, unless a different effective date is stated.
17. Governing law and jurisdiction
These Terms are governed by the laws of India. Subject to mandatory consumer-protection rights and applicable law, disputes will be subject to the jurisdiction of the competent courts and authorities having jurisdiction over the Vastrakhoj business location.
18. Contact
Questions about these Terms? Email vastrakhoj@gmail.com or use our contact page.